Personally Identifiable Information - We collect and store information that you enter into this website or otherwise directly provide to us. For example, when you open an account or order products, we collect and store some or all of the following information: your name, billing address, shipping address, email address, telephone number, credit-card number, and expiration date. We use this information to provide the products and services that you have requested, to process and ship orders, to send order and shipping confirmations, and to provide customer service. Personally identifiable information may also be collected about you in certain portions of the website in which you specifically and knowingly provide such information (for example, chat or bulletin boards, or online surveys.) Some of this information also may be used to contact you about sales, new products, and special offers, unless you have opted not to receive such promotional communications in connection with this website. More information about opting out is provided in the Opt-Out paragraph below.

Anonymous Information - We may also gather certain information that does not identify you individually (“Anonymous Information”). We may, for example, automatically collect your IP address, browser information, and site domain name every time you visit this website. We may also collect customer traffic patterns and site usage. We use anonymous information to edit and personalize our website, and for other purposes. For example, to make the website more relevant to users, we might show dog owners products and advertisements relating primarily to dogs. By using such data, we can analyze and improve the website and provide you with a customized shopping experience. We may also use or share anonymous information (or other information other than personally identifiable information) in other manners that we deem appropriate or necessary such as sharing demographic information with advertisers or business partners.

Use of Cookies and Spyware - We do not use or install spyware on your computer or to retrieve information from your computer. Like many websites, we use “cookies”, which are files that your browser stores on your computer hard drive. Cookies help us identify users and optimize their shopping experience. For example, cookies allow us to hold selections in a shopping cart when a user leaves the website before check out. You must have cookies enabled to successfully add items to a cart and then successfully check out. For an optimal shopping experience, we recommend that you not disable cookies.

Third Party Agents - We occasionally have third-party agents, affiliates, and partners who perform functions on our behalf such as marketing, analytics, credit-card processing, shipping or stocking orders, providing customer service, and programming our website. These people or entities may have access to your personally identifiable information as strictly needed to perform their functions.

“We have contracted with Yahoo! to monitor certain pages of our website for the purpose of reporting web traffic, statistics, advertisement ‘click-throughs,’ and/or other activities on our website. No personally identifiable data is transferred to Yahoo! by us. Where authorized by us, Yahoo! may use cookies, web beacons, and/or other monitoring technologies to compile anonymous statistics about our website visitors. However, if you choose, you may opt out from Yahoo!’s collection of such information outside of the Yahoo! network of websites, by clicking on the following link: http://docs.yahoo.com/info/privacy/us/ysmt.html .”

Emergency Situations - We may disclose personally identifiable information if required to do so by law or in the good-faith believe that such action is necessary to: (a) conform to applicable law or comply with legal process serviced on us or the website; (b) protect and defend our rights and property, our website, or our users; (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, the users of the website or our partners.

Children - We do not knowingly collect personal information from children and our web site is not directed to children. To purchase products from our website, you must be an adult with a valid credit card. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without his or her consent, then please contact us at info@whataluckypet.com. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our files.

Security - While we strive to ensure that the personal information you share with us is handled in a safe, secure, and responsible manner. While no security measures are absolute and there is always a possibility that a security breach could occur, we have mitigated this risk through the employment of 128-bit Secure Socket Layer (“SSL”) encryption on all transactions. SSL encrypts ordering information such as your name, physical address, and credit card number. To further mitigate this risk, please use your web browser to confirm that encryption has been detected.

Linking to Other Websites - Our website may contain links to other websites through advertisements or other links. The practices described in this Policy for www.whataluckypet.com do not apply to information gathered through such other websites. These other websites may send their own cookies to you, collect your data, or solicit your personal information. We are not responsible for the actions and privacy policies of these other websites. We encourage you to be aware of when you leave this website and to read the privacy policies of each and every website that you visit.

Public Areas and Chat Rooms - Please remember that any information or images that you share in public areas such as message boards, feedback sections and the like become public. This Policy, therefore, does not apply to them. Please be careful about the information you disclose and do not post any personally identifiable information that you expect to keep private.

Governing Law and Assignment - This website is published in the United States and is intended for users in the United States. U.S. law will govern in any and all disputes. We may change our ownership or corporate organization while providing this website and related services. As a result, we may sell, transfer, assign, or otherwise share your information to another entity that is affiliated with us, with which we have merged, or to which we or the portion of our assets related to this Policy, are sold.

Opting Out - You may always opt out of receiving marketing or promotional information from us as contemplated under this policy by sending an email to removeme@whataluckypet.com. You can also change or update the information you have provided us by informing the contact below.

Questions and Changes to Your Information - If you have questions regarding this Policy, don’t see your concerns addressed here, or would like us to change or update the information you have provided us please contact us at info@whataluckypet.com